1. Try to retreive email about once every 5 minutes. Alternatively, call your ISP help desk and to make sure that the server hasn't crashed.
2. You may be logged in on another machine. Close all connections on all machines and wait 20 minutes to check again.
3. Some mailservers will not recognize an improper disconnection in some instances. Your account may be "Poplocked". You can either wait for the "poplock" to time out, or have someone shell into the mailserver and kill the mail task running on your account. This normally only happens with accounts that have UNIX shells.
4. If you are not logged in on another machine or poplocked, then someone may be using/downloading from your account, or something is wrong with your account.
This page was last modified on Saturday, 05-Feb-2011 15:11:55 EST.