1. Press the "More Info.."
button under Diagnostics while the modem's COM port is selected. If you
get Ati# responses then you may just have to reboot, take out a bum init string,
or type ATZ as the init.
2. If this does not work, or is not the
case try reinstalling the modem.
3. Press Ctrl-Alt-Delete, if you see RNAAPP
loaded, then go to the RNAAPP fix page.
4. Doesn't look like the modem is
working. Refer to computer manufacturer.
This page was last modified on Saturday, 05-Feb-2011 15:11:54 EST.