1. Make sure the number they are dialing
into is correct. Check dial prefixes, long distance, etc.
2. If they get a modem tone it may be a
modem issue. Check for updated drivers and try inits.
3. Try the number, is it busy? Is
there a POP problem?
4. Is RNAAPP getting stuck? If so,
refer to the RNAAPP!
This page was last modified on Saturday, 05-Feb-2011 15:11:54 EST.